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How to Upgrade Telkomsel 3G Card to 4G Online 2022

How to Upgrade Telkomsel 3G Card to 4G Online

How to upgrade Telkomsel 3G card to 4G online Telkomsel customers need to know, because as of October 20, 2022, the cellular operator has started turning off 3G networks in 143 cities/districts.

Some of these cities include Bandung City, Medan City, Yogyakarta, Surabaya, Manokwari, and so on (the full list can be checked at this link).

After the 3G network is turned off, customers in the area will no longer be able to access Telkomsel’s 3G network.

In the context of 4G migration, customers are encouraged to immediately upgrade their Telkomsel cards from 3G to 4G.

Meanwhile, the process of upgrading or changing a Telkomsel card can be done online via GraPARI Online

So that users don’t have to bother visiting the nearest GraPARI office to upgrade their Telkomsel card.

All you have to do is fill out the digital card change application form at GraPARI Online, the new 4G card will be sent to the customer’s address entered in the form.

Well, here we will share information about how to upgrade Telkomsel 3G card to 4G online that can be learned and applied.

1. Terms of Upgrading Telkomsel 3G Card to 4G Online

How to Upgrade Telkomsel 3G Card to 4G Online
Terms of Upgrading Telkomsel 3G Card to 4G Online

Before discussing how to upgrade a Telkomsel 3G card to 4G online, there are several conditions that must be considered.

If these conditions are not fully met, it is certain that the process of upgrading the Telkomsel card from 3G to 4G online will not be able to be carried out.

The terms for upgrading a Telkomsel 3G card to 4G online are as follows:

  • The upgrade process can be carried out by all Telkomsel Prepaid and Telkomsel Halo customers. The requirement for Telkomsel Halo customers is to pay off the billing first. As for Telkomsel Prepaid customers, they cannot pass the card’s validity period or grace period.
  • Must prepare an Identity Card (eKTP / Passport / Kitas / Kitap), Family Card, photo of yourself (selfie of the face), photo of yourself holding an Identity Card and e-mail address. A photo of yourself holding a piece of paper with the words ‘Change Card’ written on it along with your signature and date of order.
  • The size of the uploaded photo must not exceed 10 MB per file or per photo and the Telkomsel number is not currently connected to banking services (m-Banking).
  • The 4G card will be sent from the nearest GraPARI to the delivery location specified by the customer.
  • A replacement card delivery fee will be charged to the customer and paid in advance. Payment methods can be made through Telkomsel partners according to the customer’s choice.
  • The replacement card will be sent by Telkomsel’s partner courier according to the customer’s choice and the delivery time according to the service chosen by the customer.
  • Meanwhile, for the 4G upgrade service, the customer card cannot be used temporarily during the card change process.

2. How to Upgrade Telkomsel 3G Card to 4G Online

How to Upgrade Telkomsel 3G Card to 4G Online
How to Upgrade Telkomsel 3G Card to 4G Online

If you understand the conditions that we have mentioned above, then you can immediately run the process of upgrading your Telkomsel card from 3G to 4G online.

Before running the upgrade process, make sure the device you are using is connected to a network or a smooth internet connection.

This is done so that the upgrade process is carried out quickly, smoothly and definitely successful.

How to upgrade your Telkomsel 3G card to 4G online is as follows:

  • The first step, please visit the following website (Visit Telkomsel Official Site).
  • Then, select the “Change Card & 4G Migration” menu then enter your mobile number and active e-mail address.
  • Next, Telkomsel will send the OTP code via e-mail and please enter the OTP code.
  • Then select the reason why you want to change the card then follow the next instructions to finish.

When the card has been successfully changed from 3G to 4G, you will receive benefits in the form of a 4G quota bonus of up to 30 GB for 1 month for cards with an active period of more than 6 months and usage of more than IDR 100,000.

There is also another opportunity to get a 15 GB quota for 1 month for cards with an active period of more than 3 months, with usage of less than IDR 100,000.

For the record, to get this quota bonus you will be charged a fee of IDR 10 and the quota bonus program of up to 30 GB will end on December 31, 2022.

3. How to Upgrade Telkomsel Card 3G to 4G Offline via GraPARI

How to Upgrade Telkomsel 3G Card to 4G Online
How to Upgrade Telkomsel Card 3G to 4G Offline via GraPARI

Another alternative that can be tried if you don’t want to apply the above online 3G to 4G Telkomsel card upgrade method, then you can use a more practical method, namely you can come directly to the nearest Telkomsel GraPARI outlet in your city to take care of changing your 3G to 4G card.

If you want to confirm the requirements needed offline regarding changing the card to 4G, then there’s no harm in contacting the Telkomsel call center at 188 first.

However, the conditions needed for the process of upgrading a Telkomsel card from 3G to 4G are usually identification cards such as KTP and KK guys.

Therefore, make sure the two official identification documents have been prepared and brought to the GraPARI outlet.

How to upgrade your Telkomsel 3G to 4G card offline via GraPARI is as follows:

  • Please visit the nearest GraPARI in your city.
  • Then tell the security officer at GraPARI about your goal, which is to change your Telkomsel 3G card to 4G.
  • After that take the queue number and wait for your number to be called by the operator.
  • Make sure the 4G mode on the device is activated and later you as a Telkomsel customer who will migrate 3G to 4G networks are asked to fill out a form.
  • Your card number will be processed by the operator to change the network to 4G, after filling out the form.

The final word

This is information about how to upgrade Telkomsel 3G card to 4G online that we can convey and can be applied.

The advantage of the 4G network is that it has a maximum speed power compared to the previous generation which was still 3G.

After upgrading to 4G, you can immediately feel the communication speed is better and of course hassle-free.

If there are obstacles encountered after applying the method above, then you can ask in the comment column so that we can provide the best solution. Hopefully useful and good luck.